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Delivery Policy
At our catering service, we understand that delivery is an important part of our off-premise catering service. Therefore, we have developed a delivery policy to ensure that our customers receive their orders on time and in good condition.
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Delivery Location: We offer delivery within a certain radius of our catering service location. Please contact us to confirm whether we can deliver to your location and any additional fees that may apply.
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Delivery Time: We will work with you to determine the best delivery time for your event. We recommend scheduling delivery at least one hour before the start of your event to allow sufficient time for set up.
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Delivery Fee: A delivery fee may apply depending on the location of your event and the type of serving stye.**
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Delivery Confirmation: We will confirm the delivery time and location with you prior to the event to ensure that there are no misunderstandings.
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Set Up: Our delivery team will set up the food in the agreed-upon location. If you require additional set up, please let us know in advance.
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Food Safety: We take food safety seriously and ensure that all food is transported and delivered in accordance with food safety guidelines.
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**Delivery charges for Individual Packed Food or Family/Mini Tray is based on the location of the delivery point. However, for food value more than RM1,000, delivery charge is waived.
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**For Full Service Buffet/DOME/Cocktail Style Event, there is standard charges of RM100 - RM180 based on food value. However, for food value more than RM3,500, delivery charge is waived
By following these guidelines, we can ensure that your off-premise catering experience is hassle-free and enjoyable. If you have any questions or concerns about our delivery policy, please don't hesitate to contact us.