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Event Cancellation & Refund Policy

Client understands that upon entering this service contract, Caterer is committing time and resources to this event and thus cancellation would result in lost income and lost business opportunities in an amount difficult to precisely calculate. Therefore, the following cancellation limitations will apply. Third-party referral partners are subject to Third-party referral partner contract agreements and are not subject to the following policies.
Event Cancellation & Refund Policy
  • If Client requests cancellation of this contract 80 days of more before the event, Client shall receive a full refund
  • If client requests cancellation 40-79 days before the event, (25%) of the contract total will be owed to Caterer.
  • If client requests cancellation 21-39 days before the event, (50%) of the contract total will be owed to Caterer.
  • Cancellation less than 20 days from the event day, Caterer shall be entitled to (100%) of the contract total.
  • This policy is valid for Online store, Whatsapp, Email and Phone catering orders. 
** Note refunds are the sole discretion of Tasty Touch Catering. Although an event may be canceled or rescheduled, Tasty Touch Catering reserves the right to allow for consulting and coordinating when or if determining to allow for a cancelation or refund of any amount or for any reason.
 If you feel that we are not abiding by this policy, you should contact us immediately via telephone at 010 988 7606 or via email.
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