Terms & Conditions

  • Quotation issued is valid for 15 days and is subject to the availability of the product at the time of order.
  • At any time before the event, if any of the product is out of stock, TTC will inform and propose an alternative option that is similar to the product ordered or suggests cancellation of the particular product (in this case, a refund will be done if payment has been made)
  • On Site Catering: Tasty Touch Catering reserves the right to make changes to staffing due to inclement weather, including having our chef prepare your menu in our production facility rather than onsite if weather may cause issues with food safety or ability to cook.
  • Any damage or non-return of equipment will be on-charged to the client at the cost price to replace those items.

1. BUFFET/SIT DOWN/COCKTAIL SERVICE
  • A surcharge of RM120 Klang Valley areas is applicable if less than RM1,500 of total food value.
  • Catering Equipment charges of RM50 is waived for total order (food only) more than RM600.
  • An additional 10% – 20% pieces will be provided by TTC for all Promo Packages & Ala Carte.
  • For order more than RM1,200.00 of food value, Melamine cutleries will be provided with no extra cost. 
  • Food is best consumed within 4 hours (with warmer) upon setting up. We will not be responsible for any food consumed after the event hour.
  • Service time allocated for staff is only for 4 hours from the agreed time of the event. The additional hour will be charged at RM10/hour

2. BENTO/FOOD TRAY
  • Delivery fee is charged based on the location of the delivery point. However, for food value more than RM500 and less than RM1,000, the delivery fee is charged at a flat rate of RM25.00 (within Klang Valley only). For food value more than RM1,000, delivery charge is waived.
  • Container fee is charged for food value is less than RM500 - Bento/Lunch Box @ RM0.50 and Alluminum Tray @ RM3.00 per tray/menu. 
  • Disposable cutleries (Plastic Fork & Spoon and Serviette) are provided with no extra charge
  • Food is best consumed within 4 hours. We will not be responsible for any food consumed after the event hour.
 
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 010 988 7606 or via email.